FAQ'sMinimum RequirementsDownload ManualsHelpContact UsRelease Notes

Frequently asked questions (FAQ's)

Q1. How do I set APN settings on my mobile phone.
Ans. Go to settings option and change your Web Server and Media Server to 10.83.209.50

Q2. Is the password same for the web console and my mobile phone
Ans. Yes

Q3. My mobile says 'User Not Registered for this account'
Ans. It looks like you have changed the username in the settings of you mview application on your mobile phone. Your phone is locked to the number and username you have entered during your intial registration. You may need to uninstall and reinstall the application and register it to a new username you want to use. Contact M-view for further support.

Q4. My webpage is not showing properly.
Ans. Clear your browser cache. You can press Ctl+R to clear your cache, alternatively you can go to tools > F12 developer bar > cache > clear browser cache.